2nd Line Support Engineer - --Exeter

£25000 - £30000 per annum + 23 days holiday, pension etc

We are looking for a 2nd Line Support Engineer to work for a leading IT Company in Exeter.

You need a solid understanding of Microsoft servers and networking, can prioritise your workloads and manage customer expectations and responses within agreed SLAs.


* Competent in Windows server administration, installation, configuration and troubleshooting, along with accompanying roles including Active Directory, DHCP, DNS, Exchange, Group Policy, SQL and RRAS.
* Administration and support of Microsoft cloud solutions including Office 365.
* Competent networking administration and troubleshooting skills in switching, routers and firewalls.
* Good knowledge of Backup solutions, strategies and restoring data using Backup Exec and Veeam.
* Confident installing Windows updates and service packs on servers. Understanding and assessing the potential impact and risks to businesses associated with this.
* Ability to work well as part of a team and take on support calls already in progress.
* Ability to represent the company as a temporary on-site engineer for customers, providing cover and assistance to their own I.T department.

Excellent written and verbal communication skills across a variety of platforms are essential. The role involves both remote and on-site working, a full UK driving license and transport is a required.


* Microsoft Certified IT Professional (MCITP) / Microsoft Certified Solutions Associate (MCSA).
* Microsoft Exchange migration and deployment experience.
* Microsoft Office 365 migration and deployment experience.
* Some knowledge of VMware & HyperV administration and support.
* Familiarity with SANs and accompanying technologies (Equallogic, HP MSA, iSCSI, FibreChannel).
* Dell, HP, IBM or other major IT vendor accreditations.

Advise on salary and availability on application

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

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  • Posted: 2 weeks ago
  • Consultant: Julian Menzies
  • Phone: 01392 666060

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  • WA Consultants has proved to be an agency that works on the basis of honesty and trust. When I have needed things to be done urgently they have, they pull out all the stops to make things happen

    - James, Contractor