Business Analyst - Somerset


We are looking for 4 Business Analysts with experience in either eCommerce Digital development projects (PSP, Front end Dev) or CRM / Omni-channel personalisation.

These roles are working for a leading organisation.

The Senior Business Analyst brings a deep understanding of business structures and processes to bear on IT and process work. Specifically the Senior BA will map and document business processes, elicit and document functional and non-functional requirements for software changes, and act as the liason between business and solution development teams.

Core Accountabilities

1 Develop a deep understanding of one or more business areas and the related processes, structures, business drivers and teams
2 Act as owner for the documentation surrounding a given subdomain
3 Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
4 Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
5 Manage the delivery of small scale technology and process improvement projects and workstreams within larger projects
6 Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)
7 Map and document business processes using standard tools and to agreed standards
8 Work with business teams to plan the acceptance of new technology and processes into production use
9 Lead the production of multiple requirements and solution documents for major projects and complex technology and process changes
10 Make a meaningful contribution to the continuous improvement of processes within a given subdomain
11 Successfully engage in multiple initiatives simultaneously
12 Work independently with users to define concepts and under direction of project managers
13 Drive and challenge business units on their assumptions of how they will successfully execute their plans
14 Support and mentor Business Analysts in their work and professional development

Required Experience

Experience in experience in either eCommerce Digital development projects (PSP, Front end Dev) or CRM / Omni-channel personalisation.

Understanding of design, configuration or development of one or more modules/development technologies

Experience in Agile Methodology.

Advise on rates and availability on application

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

Back Previous Next

  • Posted: last month
  • Consultant: Julian Menzies
  • Phone: 01392 666060

Quick Apply Apply


  • WA Consultants really take the time to understand our recruitment needs. Because we work so closely together they have been able to find us the right people for our business when many others have failed.

    - Client