Technical Assurance Manager - --Exeter

£28000 - £35000 per annum + 23 days holiday, pension etc

We are looking for a Technical Assurance Manager to work for an leading IT Company in Exeter.

To manage and be an active participant within the team ensure the agreed processes that are required to support the technical department and ensure they are focused on their roles of project and service delivery. Responsible for the assurance analysts, the team leader will have the following responsibilities

* Be first contact for all planned and project work from sales.
* Be the point of contact for all resourcing queries from sales.
* Manage, help plan and resource incoming projects and planned work.
* Manage client expectations and manage the communication between customers and engineers.
* Assist in the build of handover documents for service desk.

Ensure the technical and service delivery teams are able to function efficiently by providing elements of project management, service acceptance, process and policy creation and supporting the companies internal requirements such as ISO27001 and Cyber Essentials adoption.

Requirements

* Experience in the specification, design and deployment of a range of IT business solutions
* The ability to make sound decisions on short and longer-term priorities
* The ability to match the specific benefits of our ideas and services to viable solutions for our customers
* The ability to manage multiple tasks simultaneously
* Good written and verbal communication skills
* Be able to demonstrate sound communication skills using a variety of platforms
* Prince2 and ITIL certifications (Foundation or Practitioner)

Advise on salary and availability

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

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  • Posted: 2 weeks ago
  • Consultant: Julian Menzies
  • Phone: 01392 666060

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